Privacy Policy

1. Introduction

Klarifie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare compliance services and website at klarifie.org.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Organisation and practice details
• Account credentials
• Communication preferences
• Compliance activity logs and documentation
• Any other information you choose to provide

Important: Klarifie does not collect, store, or process patient health information. Our platform is designed to manage compliance activities, not patient data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our compliance services
• Send you regulatory updates and compliance notifications
• Process transactions and send related information
• Respond to your enquiries and provide customer support
• Send promotional communications (with your consent)
• Monitor and analyse usage patterns and trends
• Protect against fraud and unauthorised access

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

7. Your Rights (GDPR)

If you are located in the United Kingdom or European Economic Area, you have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your information

To exercise any of these rights, please contact us at privacy@klarifie.org.

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: